Last Updated: June 2026
At Samaya Global, we are committed to ensuring the timely and efficient delivery of our telecom and industrial products. This Shipping Policy outlines the terms related to order processing, dispatch, delivery, and transportation.
Order Processing
Orders are processed after:
Confirmation of product availability
Approval of quotation and commercial terms
Receipt of required documentation
Completion of agreed payment terms
Order processing times may vary depending on product type, quantity, and project requirements.
Delivery Timeline
Estimated delivery schedules are communicated at the time of order confirmation.
Delivery timelines may vary based on:
Product availability
Manufacturing schedules
Order quantity
Delivery location
Transportation conditions
Regulatory or customs requirements
While every effort is made to meet delivery commitments, delivery dates are estimates and not guaranteed.
Shipping Methods
Products may be shipped through:
Road Transport
Courier Services
Logistics Partners
Air Freight
Sea Freight
The shipping method will depend on the product type, quantity, destination, and customer requirements.
Shipping Charges
Shipping charges may be:
Included in the quotation
Charged separately
Determined based on delivery location and shipment volume
Final shipping costs will be communicated during order confirmation.
Inspection Upon Delivery
Customers are advised to inspect shipments immediately upon receipt.
Any visible damage, shortage, or discrepancy should be reported within 48 hours of delivery.
Failure to report issues within the specified period may affect claim eligibility.
Delays & Force Majeure
Samaya Global shall not be held responsible for shipping delays caused by circumstances beyond our reasonable control, including:
Natural disasters
Transportation disruptions
Government restrictions
Customs delays
Labor disputes
Supplier-related delays
International Shipments
For export shipments:
Delivery schedules may be subject to customs clearance procedures.
Import duties, taxes, customs fees, and local regulations remain the responsibility of the buyer unless otherwise agreed in writing.
Shipping documentation will be provided as per mutually agreed export terms.
Shipping Accuracy
Customers are responsible for providing accurate shipping and delivery information.
Samaya Global shall not be liable for delays or additional costs resulting from incorrect shipping details provided by the customer.
For shipping-related inquiries, order tracking, or logistics assistance, please contact:
Samaya Global
Email: info@samayaglobal.com
Phone: +91 9619284242
Website: www.samayaglobal.com